Policy

The Online Privacy Policy was developed to reaffirm our commitment to the information we collect from users on omgtransfers.com. This policy covers how we handle data used to identify a user, whether collected directly on the website or through other means like customer service or phone calls.

Note: omgtransfers.com contains links to other websites. We recommend consulting third-party privacy policies when redirected to external pages.

1. Collection of Personal Information

We collect information that identifies you when you:

• Register or make a booking on our website.
• Participate in our promotions or contests.
• Contact us through our customer service channels.

We also automatically save data such as your IP address, pages visited, browser type, and operating system to optimize our service.

2. Data Encryption and Security

All collected user information is secured through encrypted internet protocols. By entering your personal data on our portal, you declare that you know and accept our Privacy Policy.

3. Use of Information

We use your data for the following purposes:

• Reservations: Managing bookings and sharing necessary data with transport operators.
• Communication: Responding to doubts, sending updates on new products, and marketing campaigns.
• Customer Opinions: Sending questionnaires to improve our service quality.
• User Accounts: Managing personal preferences and transaction history.

3.1. Use of Location Data

If granted permission, we may collect device location data to determine pick-up points, estimate arrival times, and validate service delivery. This may occur in the background while the app is running.

Location data is only shared with the specific transport operator responsible for your pickup and is not used for third-party tracking.

4. Sharing Data with Third Parties

We share necessary data with specific partners to ensure your service is provided:

• Transfer Operators: We provide names, flight details, and phone numbers to the driver. We never share your payment details with drivers.
• Payment Processors: Data is shared with financial entities to process transactions and prevent fraud.
• Affiliates: If you book through a partner site, we exchange information to finalize the reservation.
• Competent Authorities: We may share data if required by law, court orders, or criminal investigations.

5. Control Over Your Data

The user guarantees the accuracy of the data provided. You have the right to:

• Amend or Cancel: You can update your data at any time by emailing info@omgtransfers.com.
• Exercise EU Rights: You may exercise rights of access, opposition, and rectification under Regulation (EU) 2016/679 (GDPR).

Security Tip: It is your responsibility to keep your password secure. Avoid obvious passwords like names or birthdays.

6. Cookies

We use cookies (anonymous identifiers) to recognize you and improve your browsing experience. Please refer to our full Cookie Statement for more details.

7. Data Controller

For any questions regarding who is responsible for processing your personal data on our platforms, please contact us at info@omgtransfers.com.